Senior Professional Services Engineer

About DevSavant

DevSavant is a boutique staff augmentation firm serving B2B Tech & AI companies in the US. We specialize in integrating top-tier LATAM professionals into client teams with speed, precision, and cultural alignment. Our mission is to be an extension of our clients' organizations, building sustainable, high-performance teams that scale fast and deliver results.

Responsibilities

• Work with current and potential clients and partners to integrate the platform and other SNI tools into their enterprise systems and workflows (GIS, Asset Management, etc.)
• Build and maintain web applications and custom dashboards for querying, updating, visualizing, analyzing, and mapping geographic data, to enhance both capabilities and sales.
• Build quotes and scopes of work for integration and customization work.
• Create user and developer documentation/walkthroughs/guides for new features as they are released, being sure to tailor the content to the specific needs of the audience.
• Product testing & documentation - beta testing, documenting software bugs and inconsistencies, API documentation, contributing to tutorials and user guides.
• Work with open source mapping tools, libraries, and scripting languages - including but not limited to: Python, SQL, PostGIS, GDAL, QGIS, GeoPandas, etc.
• Raise your own, and the team's skill level by growing & learning.
• Help the product team manage requirements & new product features.
• Communicate with the team regularly. Use Jira/GitHub to submit and work on issues. Offer help to the team; ask for help.
• Provide thoughtful and constructive feedback on the design and development of new product features.
• Proactively find and report issues/bugs/regressions before the general user population reports them.
• Take advantage of existing software in the code base, or gems when possible; re-use can be powerful. Know when reuse isn’t the best option. Write software that follows established conventions and best practices in the company, as well as the larger language/programming community.

Requirements

• Excellent written and verbal communication skills.
• Technical background, ability to communicate with the technical engineering team.
• Excellent teamwork & collaboration skills.
• 5+ years of experience.
• Proficiency in JavaScript, HTML, and CSS.
• English level: C1
• Consultation experience is a plus and will be highly valued in this role
• Experience with GIS processes and platforms is a plus